Entity: City of Lakeland
Salary: $73,066.99 - $113,350.89 Annually
Closing Date: 9/30/2019
Description: This is a managerial role responsible for managing the Risk Division of the Department in alignment with the City's mission, vision and values. An employee in this classification is responsible for the management and coordination of activities within the following areas: risk determination and evaluation, oversight of claims administration, citywide contract administration regarding insurance requirements and limitation of liability for the City, insurance coverage for property, boiler machinery, excess, workers' comp, administration of self-insurance programs and group health benefits, loss prevention, and wellness initiatives/clinic. Responsibilities also include the direct supervision of Safety, Health Benefits, and Claims Team Leaders, Risk Management support staff and Wellness Initiatives. The Risk Manager has wide latitude for independent action and discretion in the performance of assigned duties and is expected to carry most functions through to completion with goal direction through strategic planning. General direction and communication is received from the Director of Risk Management and Purchasing. Performance is assessed through conferences, evaluation of reports, and measurement of results obtained.
Example of Duties:
•Assists in developing, communicating and executing strategic business plans and objectives in alignment with the City's vision, mission and values. Remains professional at all times and makes decisions based on City values and must have high moral character.
•Responsible for the development, oversight and coordination of an effective City-wide risk management program, directed towards the protection of the City's assets to prevent or minimize losses due to employee injuries, accidents, or liability exposures.
•Coordinates all City insurance and self-insurance activities. This includes the renewal and bidding of all insurance, preparation of specifications and analysis of same, development and administration of a self-insured program. Makes data driven recommendations to the Director of Risk Management and Purchasing concerning the City's insurance needs.
•Performs liaison functions with insurance companies, insurance consultants, insurance agents, claims administrators, state and federal agencies dealing with insurance, safety and health and wellness.
•Monitors all claims activity providing a forum for discussion and adjustment of the processing of all insurance and self-insured claims in the area of workers' compensation, property and casualty, general and automobile liability, group health, etc.
•Maintains standards to insure Purchasing standards and adequate coverage and limits for all City purchases as well as coverage provided through contracts.
•Analyzes losses to determine cause and makes recommendations so that corrective action can be implemented to avoid reoccurrence.
•Ensures compliance with Federal, State and City record keeping requirements.
•Establishes and maintains working relationships with departmental leadership regarding new programs or methods that will assist them in their employee protection programs.
•Exercises oversight authority for citywide comprehensive Safety Program and wellness initiatives and related budgets.
•Supports and assists the Director of Risk Management and Purchasing for success of the Department and in support of the City's strategic plan.
•Collaborates with City Attorney Office on legal representation and direction of cases and may represent the City at claims related mediations and trials.
•Partners with other City support departments in the administration of the human capital population.
•Must possess and maintain a valid state of Florida driver's license.
•Performs related work as required.
Qualifications: •Graduation from a regionally accredited four (4) year college or university with major course work in risk management, business or public administration. Related subjects and/or experience may be accepted.
•Four (4) years of progressive work experience in the administration of several facets of a comprehensive, public sector risk management program, including safety, wellness, health benefits, medical insurance, purchasing as well as litigation, claims mitigation and maintaining health care alliances.
•Three (3) years of supervisory experience required.
OR •Graduation from a regionally accredited two (2) year college or university with major course work in risk management, business or public administration. Related subjects and/or experience may be accepted.
•Ten (10) years of progressive work experience in the administration of several facets of a comprehensive, public sector risk management program, including safety, wellness, health benefits, medical insurance; as well as litigation, claims mitigation and purchasing.
•Three (3) years of supervisory experience required.
•Position is designated as Mission Critical by Department Director.
Additional Information: •Knowledge of property/casualty, and employee/retiree insurance coverage's, wellness initiatives/clinic and to include the administration of self-insured programs.
•Knowledge of the principles and practices of employee training and of the varied occupations constituting municipal employment.
•Knowledge of state and federal occupational safety and laws and regulations and the ability to interpret them.
•Knowledge of reserve analysis, cost allocation, forecasting, claims monitoring, risk financing and employee benefits.
•Ability to work with insurance representatives, attorneys, physicians, and claimants in satisfactorily resolving claims.
•Ability to make necessary investigations regarding loss experiences and take the necessary action to insure that the exposure is reduced or eliminated.
•Ability to plan, assign and coordinate the activities of subordinates.
•Ability to communicate effectively, clearly and concisely both orally and in writing.
•Ability to establish and maintain effective working relationships with co-workers, other City employees and the general public.
•Knowledge of employee wellness programs/clinic.
WORKING ENVIRONMENT: •Sedentary work, but may involve walking or standing, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations.
•Will be required to drive to represent Risk Management on City business,
•The job requires normal visual acuity, and field of vision, hearing, speaking, color perception, sense of taste, sense of smell, depth perception, and texture perception.
THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE
Human Resources Department